Terms & Conditions · SoarLedger

Effective Date: 14 August 2026 · Last Updated: 14 August 2026

These Terms & Conditions (“Terms”) govern your access to and use of SoarLedger, an accounting, invoicing, taxation, financial management and business management platform operated by WILLSOAR Technologies LLP.

By registering for, accessing, or using SoarLedger, you agree to be legally bound by these Terms. If you are using SoarLedger on behalf of a company, business, partnership, LLP, organisation or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

If you do not agree with these Terms, you must not access or use the Services.

1. Agreement to Terms

These Terms constitute a legally binding agreement between you (“you”, “your”, or “Customer”) and WILLSOAR Technologies LLP (“Willsoar”, “we”, “us”, or “our”) governing your access to and use of SoarLedger and related services (collectively, the “Services”).

The Services include the SoarLedger software, website, mobile applications, desktop applications, APIs, integrations, accounting tools, invoicing tools, tax-related functionality, AI features, reports and related services.

Your use of the Services is also governed by our Privacy Policy, which forms an integral part of these Terms.

By:

Creating a SoarLedger account;
Clicking “Accept” or a similar acceptance button;
Purchasing a subscription;
Accessing the Services; or
Continuing to use the Services after these Terms are made available,

you agree to these Terms.

2. Definitions

For these Terms:

“Services” — means the SoarLedger software, website, mobile applications, desktop applications, APIs, integrations, features, content and related services provided by WILLSOAR Technologies LLP.
“Customer” — means the individual, business, company, LLP, partnership, organisation or other legal entity that registers for or uses the Services.
“Account” — means the registered user or business account created to access SoarLedger.
“Subscription” — means a paid or free plan providing access to specified SoarLedger features and Services.
“Customer Data” — means information, records, documents, financial information, accounting information, customer information, vendor information, employee information and other data uploaded, entered, transmitted or generated by the Customer through the Services.
“User” — means an individual authorised by the Customer to access or use the Customer's SoarLedger account.
“Third-Party Services” — means services, applications, APIs, payment gateways, government services, GST services, banking services, communication providers, AI providers or other services operated by third parties.

3. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding contract under applicable Indian law.

If you use SoarLedger on behalf of an organisation:

You represent that you are authorised to act on behalf of that organisation.
You confirm that the organisation agrees to these Terms.
The organisation will be responsible for the activities of its authorised Users.
References to “you” or “Customer” will include that organisation.

SoarLedger is intended primarily for businesses, professionals and organisations.

4. Account Registration

To use certain features of SoarLedger, you may be required to create an Account. You agree to:

Provide accurate and complete information.
Keep your information current.
Maintain the confidentiality of your login credentials.
Protect OTPs and authentication information.
Restrict access to authorised individuals.
Immediately notify us of suspected unauthorised access.
Ensure that Users accessing your Account are authorised.

You are responsible for all activity carried out through your Account, except where such activity results directly from a security failure attributable to WILLSOAR Technologies LLP.

We may require identity, business or other verification information where reasonably necessary to provide or secure the Services.

5. User Access and Team Accounts

Where SoarLedger permits multiple Users:

The Customer is responsible for assigning appropriate roles and permissions.
The Customer must ensure that each User is authorised.
The Customer is responsible for managing User access.
The Customer must remove access when a User is no longer authorised.
Users must not share individual login credentials.

The Customer is responsible for activities performed through its organisation's Account, subject to applicable law.

6. Free Trial and Free Features

SoarLedger may provide:

Free trials;
Free plans;
Promotional plans;
Limited-feature versions; or
Other temporary access arrangements.

The availability, duration and features of a free trial or free plan may be determined by WILLSOAR Technologies LLP. We may modify, suspend or discontinue a free trial or free plan at any time, subject to applicable law.

Data, storage, transaction limits, integrations and other features available during a free plan or trial may be subject to limitations. At the end of a trial period, access may be restricted unless you purchase or activate an applicable paid subscription.

7. Subscriptions

SoarLedger may offer different subscription plans with different:

Features;
Usage limits;
User limits;
Storage limits;
Transaction limits;
Integrations;
Support levels; and
Pricing.

The applicable subscription price and features will be displayed to you at the time of purchase or subscription. Your subscription gives you a limited right to access the features included in the selected plan during the applicable subscription period. Subscription plans may be changed or upgraded according to the options made available within SoarLedger.

8. Fees, Taxes and Billing

You agree to pay the applicable fees for the subscription selected by you. Unless expressly stated otherwise:

Subscription fees are payable in accordance with the billing cycle displayed at the time of purchase.
Applicable GST and other taxes may be charged in accordance with Indian law.
You are responsible for providing accurate billing information.
Payment processing may be performed through third-party payment gateways.
Failed or overdue payments may result in restricted access, suspension or termination.
We may modify subscription prices prospectively by providing reasonable notice.
Price changes generally apply from the next applicable billing or renewal period.

Where a subscription is configured for automatic renewal, the subscription may renew for the applicable period unless cancelled before the renewal date in accordance with the cancellation procedure provided by SoarLedger.

9. Payment Processing

Payments may be processed through third-party payment providers such as payment gateways integrated with SoarLedger. We may receive transaction-related information including:

Payment status;
Transaction ID;
Order ID;
Subscription information;
Payment amount; and
Payment gateway response.

We generally do not store complete credit/debit card numbers or CVV information. Your use of a payment gateway may also be subject to the payment provider's own terms and privacy policy.

10. Cancellation and Refunds

You may cancel your subscription in accordance with the cancellation options provided through SoarLedger or by contacting our support team. Unless otherwise stated for a specific subscription or required by applicable law:

Subscription fees are non-refundable.
Partial periods may not be refunded.
Promotional or discounted subscriptions may have separate conditions.
Cancellation generally prevents future renewal but does not automatically create a refund for the current subscription period.

Where a refund is legally required or expressly provided under an applicable offer or plan, the refund will be processed in accordance with the applicable terms.

11. Your Data and Ownership

As between you and WILLSOAR Technologies LLP, you retain ownership and applicable rights in your Customer Data.

You grant WILLSOAR Technologies LLP a limited, non-exclusive, worldwide licence to host, store, process, transmit, reproduce and otherwise use Customer Data only as reasonably necessary to:

Provide the Services;
Operate and maintain SoarLedger;
Secure the Services;
Provide customer support;
Prevent fraud and abuse;
Perform backups and disaster recovery;
Comply with applicable law; and
Perform other activities expressly permitted by these Terms or our Privacy Policy.

You remain responsible for:

The accuracy of Customer Data;
The legality of Customer Data;
Obtaining necessary permissions and consents;
Ensuring that you have the right to provide the data to SoarLedger; and
Your use of Customer Data.

Our handling of personal data is further described in the SoarLedger Privacy Policy.

12. Customer Data as a Data Processor

Where you upload or process personal data belonging to your customers, vendors, employees or other individuals, you may act as the Data Fiduciary and WILLSOAR Technologies LLP may act as a Data Processor, depending on the circumstances and applicable law.

You are responsible for ensuring that:

You have the appropriate authority to process such data.
Required notices have been provided.
Required consent or other lawful basis has been obtained where applicable.
Your processing complies with applicable law.
You do not use SoarLedger to unlawfully process personal data.

WILLSOAR Technologies LLP will process such Customer Data in accordance with your instructions, these Terms, the Privacy Policy and applicable law.

13. SoarLedger Intellectual Property

SoarLedger and its underlying technology are owned by or licensed to WILLSOAR Technologies LLP. Except for Customer Data, all rights in:

Software;
Source code;
Object code;
Designs;
User interfaces;
Graphics;
Logos;
Trademarks;
Documentation;
Text;
Databases;
Workflows;
Features;
AI systems;
Algorithms;
Reports and templates; and
Other SoarLedger content

belong to WILLSOAR Technologies LLP or its licensors. Nothing in these Terms transfers ownership of SoarLedger's intellectual property to you.

14. Licence to Use SoarLedger

Subject to these Terms and payment of applicable fees, WILLSOAR Technologies LLP grants you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use SoarLedger for your legitimate internal business purposes.

You may not:

Sell or sublicense SoarLedger;
Rent or lease SoarLedger;
Transfer your account to another party;
Copy the software;
Reproduce proprietary functionality;
Modify the Services;
Create derivative works;
Reverse engineer the Services except where expressly permitted by applicable law;
Remove proprietary notices; or
Use SoarLedger outside the scope permitted by these Terms.

15. Acceptable Use

You agree not to use SoarLedger to:

Violate any applicable law or regulation.
Commit fraud or facilitate fraudulent activity.
Submit false, fraudulent or misleading financial information.
Submit false GST, PAN or tax information.
Generate fraudulent invoices or financial records.
Attempt to evade applicable taxes or regulatory requirements.
Upload unlawful or infringing content.
Upload malicious software or harmful code.
Attempt to gain unauthorised access to SoarLedger.
Access another customer's data without authorisation.
Circumvent security controls.
Interfere with the operation or availability of SoarLedger.
Conduct unauthorised security testing.
Reverse engineer, decompile or disassemble the Services except where legally permitted.
Copy or reproduce substantial parts of SoarLedger.
Resell or commercially exploit SoarLedger without written permission.
Use SoarLedger to develop a competing product using proprietary information.
Scrape, crawl or systematically extract SoarLedger data without permission.
Use the Services in a manner that may damage WILLSOAR Technologies LLP, SoarLedger or other users.

We reserve the right to investigate suspected violations and take appropriate action.

16. Accounting, Tax and Legal Disclaimer

SoarLedger is a software and technology platform. SoarLedger may assist with:

Accounting;
Invoicing;
GST workflows;
Tax calculations;
Reconciliation;
Reporting;
Financial analysis;
Compliance workflows; and
Related business processes.

However, SoarLedger does not provide professional accounting, tax, legal, investment or financial advice. You remain solely responsible for:

Reviewing accounting records;
Reviewing calculations;
Reviewing GST and tax information;
Reviewing invoices;
Reviewing reports;
Verifying statutory filings;
Confirming compliance requirements; and
Obtaining professional advice where necessary.

You should not rely solely on an automated calculation, recommendation, report or AI-generated output for a material financial, tax, accounting or legal decision.

17. AI Features

SoarLedger may contain AI-powered functionality. AI features may assist with:

Accounting queries;
Data analysis;
Transaction categorisation;
Document processing;
Financial insights;
Report generation;
Search;
Workflow assistance; and
Other business functions.

AI-generated results may contain errors, omissions or inaccuracies. You are responsible for reviewing AI-generated outputs before using them for accounting, financial, tax, regulatory or business decisions. AI features do not replace qualified accountants, tax professionals, lawyers or financial advisers.

18. GST, PAN, Tax and Government Integrations

SoarLedger may integrate with or facilitate access to:

GSTN;
GST Suvidha Providers;
E-invoice systems;
IRP services;
E-way bill systems;
PAN verification services;
Government APIs;
Tax service providers; and
Other authorised services.

These integrations may be subject to:

Third-party terms;
Government requirements;
API availability;
Authentication requirements;
Regulatory changes; and
Service limitations.

WILLSOAR Technologies LLP does not guarantee the availability, accuracy, uninterrupted operation or continued availability of any government or third-party API.

19. Third-Party Services and Integrations

SoarLedger may integrate with third-party services including:

Payment gateways;
Banking services;
GST services;
Government APIs;
Communication services;
Cloud services;
AI services;
Analytics services; and
Other business applications.

Third-party services are controlled by their respective providers. Your use of such services may be subject to their own terms and privacy policies. WILLSOAR Technologies LLP is not responsible for:

Third-party service outages;
Changes to third-party APIs;
Third-party data-processing practices;
Third-party security incidents; or
Acts or omissions of third-party providers,

except to the extent liability cannot lawfully be excluded.

20. Availability and Maintenance

We will make reasonable efforts to keep SoarLedger available and reliable. However, we do not guarantee that SoarLedger will always be:

Available;
Uninterrupted;
Error-free;
Completely secure; or
Free from bugs or defects.

We may temporarily suspend access for:

Scheduled maintenance;
Emergency maintenance;
Security reasons;
Infrastructure changes;
Software upgrades;
Legal or regulatory requirements; or
Circumstances beyond our reasonable control.

We may modify, replace or discontinue features of SoarLedger from time to time.

21. Support

Support may be provided through channels made available by WILLSOAR Technologies LLP. Support availability may vary according to:

Subscription plan;
Business hours;
Nature of the issue;
Technical requirements; and
Support policies applicable at the time.

Unless expressly agreed in writing, SoarLedger does not provide guaranteed response or resolution times.

22. Confidentiality

Each party may receive confidential information from the other party. Each party agrees to:

Protect confidential information using reasonable care;
Use confidential information only for legitimate purposes;
Not disclose confidential information to unauthorised persons; and
Take reasonable measures to prevent unauthorised access or disclosure.

Confidentiality obligations do not apply to information that:

Is publicly available without breach;
Was lawfully known before disclosure;
Is independently developed;
Is lawfully received from another source; or
Must be disclosed by law, court order or regulatory requirement.

23. Security

We implement reasonable technical and organisational safeguards designed to protect the Services and Customer Data. However, no technology can guarantee absolute security. You are responsible for:

Protecting your credentials;
Managing authorised Users;
Maintaining appropriate access controls;
Using secure devices;
Reporting security incidents promptly.

You must notify us promptly if you believe that your Account or Customer Data has been compromised.

24. Warranties and Disclaimers

To the maximum extent permitted by applicable law, SoarLedger is provided on an “AS IS” and “AS AVAILABLE” basis. To the extent legally permitted, WILLSOAR Technologies LLP disclaims warranties, express or implied, including warranties relating to:

Merchantability;
Fitness for a particular purpose;
Accuracy;
Availability;
Non-infringement;
Reliability; and
Uninterrupted operation.

We do not guarantee that:

SoarLedger will meet every business requirement;
All calculations will be error-free;
All tax or accounting outputs will be accurate;
Government APIs will remain available;
Third-party services will operate continuously; or
AI-generated results will always be accurate.

Nothing in these Terms excludes any warranty or legal right that cannot lawfully be excluded under applicable Indian law.

25. Customer Responsibility

You are solely responsible for your use of SoarLedger and for:

Your accounting records;
Financial information;
Tax information;
GST information;
Customer Data;
User activity;
Business decisions;
Statutory filings;
Data accuracy;
Compliance with applicable laws.

SoarLedger is a technology tool and does not assume responsibility for your statutory, tax, accounting or business obligations.

26. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless WILLSOAR Technologies LLP, its partners, officers, employees, contractors and agents from claims, liabilities, losses, damages, costs and reasonable expenses arising from:

Your unlawful use of SoarLedger;
Your violation of these Terms;
Your Customer Data;
Your violation of another person's rights;
Your violation of applicable law;
Fraudulent or unauthorised use of your Account; or
Claims arising from your business operations or statutory filings.

This section does not apply to the extent a claim results from WILLSOAR Technologies LLP's own fraud, wilful misconduct or liability that cannot legally be excluded.

27. Limitation of Liability

To the maximum extent permitted by applicable Indian law, WILLSOAR Technologies LLP will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of:

Profits;
Revenue;
Business opportunities;
Goodwill;
Data; or
Expected savings,

arising from or relating to the use or inability to use SoarLedger.

To the maximum extent permitted by law, the total aggregate liability of WILLSOAR Technologies LLP arising from or relating to the Services will not exceed the total subscription fees actually paid by the Customer to WILLSOAR Technologies LLP for the 12 months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable Indian law.

28. Suspension of Access

We may temporarily suspend or restrict access to all or part of the Services where reasonably necessary due to:

Security risks;
Fraudulent activity;
Unlawful use;
Non-payment;
Violation of these Terms;
Abuse of the Services;
Threats to other users;
Regulatory requirements; or
Legal obligations.

Where reasonably practicable, we will provide notice before or after suspension. We may immediately suspend access where necessary to protect the security, integrity or availability of the Services.

29. Termination

You may stop using SoarLedger and terminate your Account in accordance with the available account-closure procedures. We may suspend or terminate your Account if:

You materially breach these Terms;
You fail to pay applicable fees;
You engage in unlawful activity;
You compromise the security of SoarLedger;
You misuse the Services;
We are required to do so by law; or
Continued provision of the Services becomes commercially or technically impracticable.

Upon termination:

Your right to use the Services will cease.
You may be provided a reasonable opportunity to export Customer Data, subject to the applicable plan and technical availability.
Customer Data may subsequently be deleted, subject to applicable legal, regulatory and retention requirements.
Amounts already due remain payable.
Provisions that by their nature should survive termination will continue to apply.

30. Data Export and Deletion

Where technically available, SoarLedger may provide tools for exporting Customer Data. You are responsible for exporting required data before terminating your Account. After termination, we may delete Customer Data following a reasonable retention period, subject to:

Legal requirements;
Tax and accounting obligations;
Security requirements;
Backup cycles;
Dispute resolution;
Fraud prevention; and
Other lawful retention requirements.

Once data is deleted in accordance with our retention procedures, it may not be recoverable.

31. Force Majeure

Neither party will be liable for failure or delay in performing obligations caused by circumstances beyond its reasonable control, including:

Natural disasters;
Acts of God;
Fire;
Flood;
War;
Civil unrest;
Government action;
Regulatory restrictions;
Internet failures;
Telecommunications failures;
Power failures;
Cloud infrastructure outages;
Cybersecurity incidents beyond reasonable control; or
Third-party service outages.

The affected party will make reasonable efforts to resume performance as soon as reasonably practicable.

32. Changes to SoarLedger

We may modify, update, enhance or discontinue features of SoarLedger from time to time. Changes may be necessary because of:

Technology improvements;
Security requirements;
Legal requirements;
Regulatory changes;
Third-party API changes;
Product development; or
Business requirements.

We will make reasonable efforts to avoid materially reducing the core functionality of a paid subscription during its active billing period, except where changes are required for legal, security or technical reasons.

33. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we may notify you through:

SoarLedger;
Email;
Account notifications; or
Other reasonable means.

The updated Terms will include a revised Effective Date or Last Updated date. Your continued use of SoarLedger after the revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law. If you do not agree with material changes, you should stop using the Services and terminate your Account.

34. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Subject to any mandatory dispute-resolution rights available under applicable law, the courts having competent jurisdiction in Kerala, India shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services. Nothing in this clause prevents a party from seeking urgent interim or injunctive relief from a competent court where legally permitted.

35. Notices

We may provide notices to you through:

Your SoarLedger Account;
In-app notifications;
Email associated with your Account;
Website notices; or
Other reasonable communication methods.

You may send notices to WILLSOAR Technologies LLP at:

Email: SoarLedger support
or by post to: WILLSOAR Technologies LLP, 2nd Floor, Standard Design Factory, KINFRA Industrial Park, Near Kannur Airport, Mattannur, Kannur – 670702, Kerala, India.

36. Assignment

You may not assign or transfer these Terms or your SoarLedger Account to another person or organisation without our prior written consent, except where permitted by law.

WILLSOAR Technologies LLP may assign or transfer its rights and obligations under these Terms in connection with:

Merger;
Acquisition;
Corporate restructuring;
Sale of substantially all assets; or
Transfer of the SoarLedger business.

37. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

38. Waiver

Failure by WILLSOAR Technologies LLP to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later. Any waiver must be expressly provided by an authorised representative of WILLSOAR Technologies LLP.

39. Entire Agreement

These Terms, together with:

The SoarLedger Privacy Policy;
Applicable subscription or plan terms;
Any applicable order form; and
Other agreements expressly incorporated into these Terms,

constitute the entire agreement between you and WILLSOAR Technologies LLP regarding your use of SoarLedger. If there is a conflict between these Terms and a separately signed written agreement, the separately signed agreement will prevail to the extent of the conflict.

40. No Partnership or Agency

Nothing in these Terms creates a partnership, joint venture, employment relationship, franchise, fiduciary relationship or agency relationship between you and WILLSOAR Technologies LLP. You may not represent that you have authority to act on behalf of WILLSOAR Technologies LLP unless expressly authorised in writing.

41. No Third-Party Beneficiaries

Except where expressly stated otherwise, these Terms are intended solely for you and WILLSOAR Technologies LLP and do not create rights for third parties.

42. Contact Us

For questions regarding these Terms or SoarLedger, contact:

WILLSOAR Technologies LLP — SoarLedger
Email: SoarLedger support
Registered Office: 2nd Floor, Standard Design Factory, KINFRA Industrial Park, Near Kannur Airport, Mattannur, Kannur – 670702, Kerala, India.

Privacy & Data Protection
Privacy Email: privacy@willsoarapp.com

Grievance Officer
Name: Rajil K
Designation: Grievance Officer
Email: grievance@willsoarapp.com

43. Acknowledgement

By creating an account, purchasing a subscription, accessing or using SoarLedger, you acknowledge that:

You have read these Terms;
You understand these Terms;
You agree to be legally bound by these Terms;
You have authority to accept these Terms where acting on behalf of an organisation; and
You agree to comply with applicable Indian laws and regulations.